Mushroom Networks

Support answer

My Truffle does not appear to be bonding. What could be the issue?

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For a Truffle in standalone mode (not peered to a Truffle Server or using Broadband Bonding Service):

Standalone mode uses session-based load balancing. Each session uses one WAN link. To check load balancing, run several independent downloads or application sessions at the same time and monitor traffic on the WAN links. A single-session download is not expected to use all links. You can use a large file for each test session, such as:

https://releases.ubuntu.com/focal/ubuntu-20.04.6-desktop-amd64.iso

During the concurrent downloads, use the Home or Performance page to check which WAN links are carrying the separate sessions.

If all test sessions stay on one WAN link, check the Interface Binding rules and interface-group policies on the Advanced page for rules that pin the test traffic to that link.

For a Truffle in peered mode:

Confirm that the Truffle is connected to Mushroom Networks' Broadband Bonding Service or a customer-hosted relay and that the test traffic enters the bonded tunnel. Then run a large single-session download and monitor the selected WAN links. If the traffic is not using the tunnel, verify the Capture All and traffic-routing settings in the VLL configuration.

 

Related questions:

https://mushroomnetworks.zendesk.com/hc/en-us/articles/200471826-What-is-standalone-mode-and-what-is-peered-mode-for-Truffle-units-

https://mushroomnetworks.zendesk.com/hc/en-us/articles/200471896-Why-is-my-speedtest-showing-unexpected-results-