Mushroom Networks Documentation

Packet Loss in the network

Question: 
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We are experiencing Data loss at this location?

Answer:
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If this is in VLL path (using Remote LAN connection), please run the following command for approx 30 sec with the destination IP of remote site device, e.g:
ping 10.3.1.99 -w 1 -t 

‘Ctrl-c’ after 30 sec and check the packet loss, as well as ‘MInimum/Maximum/Average delay.

If this is a standalone unit experiencing packetloss for internet traffic, the check with the following commands and check the delay/packetloss as above:
ping 8.8.8.8 -w 1 -t 1
 
For voice-traffic issues, you should also use performance tab to see if the rate dips occasionally for such traffic ( using the UDP traffic flow on the graph). 

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